Top West Loop Bat Mitzvah Venues
723 results near West Loop, Chicago, IL
Find a Venue
Choosing your bat mitzvah venue will be one of the most important steps in the planning process. So much goes into finding the perfect venue in West Loop. You’ll want to consider everything from the aesthetics of the space to any in-house amenities and services. Luckily, PartySlate makes it easy with our Find Venues page. Use the filters to narrow your search — taking into account everything from your guest count to specific catering preferences. Once you’ve set your filters, scroll down to search our curated list. Look for the “featured” tag for PartySlate’s top recommendations. With PartySlate, finding your ideal West Loop venue has never been easier.
Results
- featured
The Alston
750 N State St 3rd floor, Chicago, IL 60654, USA- Spaces for 10-700 Guests
- 4 Restaurants
- 4 Bars
- 4 Total Spaces
Set in Chicago’s Gold Coast, The Alston blends Midwestern warmth with a distinctly French influence. At the heart of the experience is Michelin-starred chef Jenner Tomaska, whose cuisine draws from French nouvelle technique and the primal allure of open-fire cooking. Wood-grilled, dry-aged steaks anchor the menu, complemented by classic expressions reimagined with precision. The Alston offers a collection of distinctive spaces, each with its own point of view. The Members Club and Terrace invite a seamless indoor–outdoor flow, where skyline views meet a soft, lounge-like elegance. For more intimate gatherings, Le Cave offers a moody, cellar-inspired setting—anchored by an impressive 500+ bottle wine collection—while The Gilded Room delivers a more luminous, design-forward backdrop for private dining. Full-venue buyouts transform the entire space into an immersive, multi-room experience, ideal for weddings, brand activations, and elevated celebrations
Est. $125/guest - featured

Museum of Ice Cream Chicago
435 N Michigan Ave suite g, Chicago, IL 60611, USA- Spaces for 16-250 Guests
- 1 Bar
- 2 Museums
- 2 Total Spaces
Host THE Perfect Party! Museum of Ice Cream was built for celebration, and it’s our mission to help you craft the perfect party. Whether you’re celebrating a birthday, wedding party, team bonding or an energetic fundraiser, Museum of Ice Cream is the sweetest spot for an extra special, unforgettable event! Host THE Perfect Party at Museum of Ice Cream! Built for celebration, at Museum of Ice Cream our mission is to help you craft the perfect party. Whether you’re celebrating a birthday, wedding, team bonding event, or corporate celebration, we’re here to make your special occasion extra sweet. With vibrant, immersive experiences and delightful treats, our museum creates unforgettable moments for every type of event. Let us help you design a celebration that’s as unique and fun as your guests. Come create memories that will last a lifetime at Museum of Ice Cream – the sweetest spot for your next event!
Est. $79/guestAvg response time 6-12 hrs - featured

theWit Chicago – A Hilton Hotel
201 N State St, Chicago, IL 60601, USA- Spaces for 1-330 Guests
- 4 Restaurants
- 2 Bars
- 12 Total Spaces
TheWIT Chicago. Located in the heart of downtown Chicago’s theater district, theWIT provides guests with unparalleled access to Chicago’s greatest sites. Known for the unique blend of upscale, resort amenities, with the feel of a boutique hotel, theWIT expertly cultivates a luxury experience for guests. With a famed rooftop deck and sophisticated fifth floor spa, theWIT caters to all your needs. Nine private rooms (including a private, multimedia theater, rooftop space, tavern and dining space) are available to book for your next meeting or event. The ROOF at theWit was voted by the Illinois Meetings and Events Magazines as the "Best Outdoor Meeting and Event Space” in the city. With history of hosting countless corporate meetings, exquisite weddings, and an array of other social events, theWIT can make any event unforgettable. Choose theWIT as the venue for your next Chicago extravaganza!
Est. $225/guest - featured

Hilton Chicago
720 S Michigan Ave, Chicago, IL 60605, USA- Spaces for 20-3,000 Guests
- 9 Hotels
- 9 Ballrooms
- 11 Total Spaces
From large to intimate, formal to casual — any event you hold at the Hilton Chicago will be memorable. Design a custom dining experience from our catering menu and tap into the expertise of our staff of professional event planners to ensure that your Chicago event is a success from start to finish. The Hilton Chicago hotel offers unparalleled wedding venues and a talented team of experienced culinary and service professionals— Our wedding team creates matrimonial experiences that engage, delight, and—above all—reflect the distinctive style and personality of each couple. With a full range of wedding venue options, a dedicated catering professional, a specially-designed wedding package, you’ll have the storybook wedding you’ve always dreamt. For over 85 years, couples have chosen the Hilton Chicago as the place to say “I Do” and to celebrate their new life together. Whether you’re looking for a majestic space – such as our Grand Ballroom – or more intimate setting like the Conrad Hilton Suite, you’ll find the ideal match for your wedding ceremony and reception. Our wedding specialists and executive chef will assist in discovering inspiration and design that reflect your perfect day and individual style. From “I do” to the honeymoon, there is a multitude of decisions to be made when planning your wedding. Our wedding team will assist with all the particulars – big or small, from commissioning photography to floral, transportation to entertainment, we’ll pay close attention to all the intricate details of your special day. After the vows have been exchanged and the guests have gone home, luxuriate in one of our stunning suites. Spend your wedding day at the Hilton Chicago and leave the work to the experts. Your wedding means everything to you, and it means everything to us. Together, we’ll make it unforgettable. From the exciting Magnificent Mile, River North location to delectable culinary creations and subtle, yet meaningful service, your wedding at the Hilton Chicago will exceed your expectations at every turn. The Ceremony Residing in the Cultural Mile across from Grant Park, the Hilton Chicago, creates an ideal setting for photo opportunities for your entire bridal party with 1541 guest rooms. We boost captivating outdoor and indoor settings for the ceremony to be performed. Our team can assist in selecting an officiator to conduct the ceremony at Hilton Chicago or assist in selecting an ideal place of worship in close proximity. Ballroom The Grand Ballroom features over 12,000 square feet as well as a large foyer with high ceilings, floor to ceiling windows accommodate up to 1,100 guests while the intimate, Waldorf Ballroom can accommodate up to 170 guests. Both venues can easily be transformed to match the unique style of each couple, all in an effort, to make your wedding day everything that you have dreamt. Rehearsal Dinners and Post Wedding Brunch Let Hilton Chicago’s culinary team custom design a menu for the occasions leading up to and following your wedding. The hotel features stand-out settings to host a rehearsal dinner or post wedding brunch. 720 South Bar and Grill can accommodate 10-75 guests and also offers a private dining room in addition to multiple suite and social gathering space.
Est. $332/guestAvg response time 12-24 hrs - featured

Fairmont Chicago, Millennium Park
200 N Columbus Dr, Chicago, IL 60601, USA- Spaces for 14-2,000 Guests
- 3 Restaurants
- 3 Bars
- 12 Total Spaces
Host Unforgettable Events at Fairmont Chicago, Millennium Park Located in the heart of downtown, Fairmont Chicago, Millennium Park is one of the city’s premier venues for corporate events, luxury weddings, and social gatherings. With over 63,000 square feet of flexible event space — including elegant ballrooms, sleek boardrooms, and skyline-view suites — our venue seamlessly blends timeless sophistication with modern amenities. Whether you’re planning an intimate executive meeting, a multi-day conference, or a glamorous gala, our dedicated team will help you craft a fully customized event experience. Guests enjoy elevated cuisine crafted by globally inspired chefs, locally sourced ingredients, and expert service that ensures every detail is effortless from start to finish. With breathtaking views of Millennium Park and the Chicago skyline, Fairmont Chicago sets the stage for memorable occasions. From corporate retreats and brand activations to milestone celebrations and luxury weddings, discover why event planners choose Fairmont Chicago for their most important moments.
Pricing Details AvailableAvg response time 6-12 hrs - featured

Warwick Allerton Hotel Chicago
701 N Michigan Ave, Chicago, IL 60611, USA- Spaces for 150-350 Guests
- 2 Hotels
- 2 Ballrooms
- 2 Total Spaces
Warwick Allerton Hotel Chicago is the epitome of historical elegance and timeless class. Since 1924, this landmark on the Magnificent Mile has been a gathering place for Chicagoans and visitors, blending rich history with modern sophistication. Its stunning architecture and legendary past make it one of the city’s most iconic venues for weddings, galas, and milestone events. The crown jewel, the Tip Top Tap Ballroom, sits on the 23rd floor with sweeping views of the Chicago skyline and Lake Michigan. Once a famed lounge and social hotspot of the 1940s and 1950s, it welcomed celebrities and dignitaries from around the world. Today, it has been beautifully restored, accommodating up to 200 guests for weddings, receptions, and special occasions. Alongside Tip Top Tap, the Buckingham Ballroom and Huron Room provide versatile spaces for ceremonies, meetings, and social gatherings. Our full-service catering and events team, led by an experienced Wedding Director with 25+ years in hospitality, ensures every detail is thoughtfully planned and seamlessly executed. From customized menus and tastings to floorplans, timelines, and vendor coordination, couples receive guidance and creativity at every step. We also specialize in cultural and religious traditions—including South Asian, Jewish, Catholic, and multicultural weddings—making each celebration truly personal. Beyond the ballrooms, the Warwick Allerton offers stylish accommodations, dining, and the convenience of hosting all wedding weekend events under one roof. Guests enjoy the hotel’s prime location on Michigan Avenue, surrounded by world-class shopping, dining, and Chicago attractions. Whether planning an intimate ceremony or a grand reception, Warwick Allerton blends historic charm with modern service to create unforgettable experiences. Let our history become part of yours.
Est. $195/guestAvg response time 1-2 hrs - featured

The Gage
24 S Michigan Ave, Chicago, IL 60603, USA- Spaces for 30-400 Guests
- 3 Restaurants
- 2 Event Spaces
The Gage is the iconic restaurant at 24 South Michigan Avenue, located along the Chicago Cultural Mile—just steps from Millennium Park and The Art Institute. Consistently ranked among Chicago’s most booked restaurants, The Gage offers refined, rustic, European-inspired fare paired with an innovative libations program, all served in a lively and welcoming atmosphere. With vintage-inspired design details and warm hospitality, The Gage is a go-to for after-work cocktails, dinner before the symphony, private celebrations, and corporate events. Voted one of the Top 100 Restaurants in America by OpenTable, The Gage also features semi-private and private dining rooms that offer guests the buzz of the main dining room or the intimacy of complete privacy. A critically acclaimed menu, commitment to service, and unmatched location combine to create an exceptional private event experience.
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Waldorf Astoria Chicago Hotel
11 E Walton St, Chicago, IL 60611, USA- Spaces for 40-250 Guests
- 1 Restaurant
- 1 Bar
- 13 Total Spaces
Waldorf Astoria Chicago is a sanctuary of Parisian-inspired elegance nestled in the heart of the city’s Gold Coast neighborhood. With its chateau-style courtyard, apartment-style rooms and suites featuring private terraces and fireplaces, an award-winning spa, and exceptional dining, the property offers a luxurious escape just steps from Chicago’s finest attractions. Whether you're planning a wedding, reception, birthday celebration, baby shower, corporate meeting, or private dinner, Waldorf Astoria Chicago provides a timeless setting for life’s most memorable moments. From intimate salons to a grand ballroom adorned with jeweled chandeliers, each space is thoughtfully designed to reflect your vision. Our dedicated team, personalized menus, and signature service ensure every event is effortlessly elegant and truly unforgettable. Elegant Venues - From a unique outdoor courtyard to enchanting ceremonies in the Sinclair Ballroom to intimate gatherings in our refined salons, Waldorf Astoria Chicago offers the perfect backdrop for your event. Expert Wedding and Event Planning - Our dedicated team of specialists collaborate with you to infuse personal touches and the signature Waldorf Astoria style and service into every detail. Comprehensive Wedding Packages - Relax as we bring your vision to life. Our thoughtfully designed packages include everything needed for a seamless celebration, delivered with the renowned Waldorf Astoria hospitality.
Est. $545/guest$40,000 minPricing Details Available - featured

Berkshire Room/ Bodega
15 E Ohio St, Chicago, IL 60611, USA- Spaces for 25-150 Guests
- 2 Restaurants
- 1 Event Space
The Berkshire Room is a specialty cocktail lounge from The Fifty/50 Restaurant Group that is free of pretense while providing you, the guest, with unmatched service in sleek and elegant settings. It is one of Chicago's most regarded cocktail bars with unparalleled service. The Berkshire Room is known for its "Dealer's Choice" and "Barrel-Finished" drinks, which are all created by the bartending team. There are also craft beers, "Blue Collar Lagers," and small-batch wines available. While entertaining coworkers or having a world-class martini with someone special, indulge in small dishes and charcuterie boards. Visit us to see why we've won so many cocktail awards and been featured in media ranging from The Chicago Tribune to Esquire Magazine. For a more intimate party or cocktail class, Bodega is our private lounge located on the 2nd floor mezzanine of The Berkshire Room. For groups of upto 50, this lounge throws it back to a bygone era with its vintage mod-inspired living room aesthetic. Your guests will enjoy all the perks of a private venue including the private bar and dedicated staff. Sit back and relax on the velvet couches while enjoying expertly crafted cocktails and delicious bites from our catering menu. For the most-unique party spot in Chicago for small groups - book Bunny Slope! This ski lodge style hot tub bar is perfect for the birthday or bachleor(ette) celebrations. Accommodating groups of upto 20, this fun 2 hour party bar experience provides guests with classic and signature cocktails while taking a dip in the large hot tub in the center of the room. Put on those swimsuits and party with us at Bunny Slope!
$500 minPricing Details AvailableAvg response time 12-24 hrs - featured

DJ's Great Room
908 N Wells St, Chicago, IL 60610, USA- Spaces for 18-115 Guests
- 3 Restaurants
- 3 Bars
- 3 Total Spaces
Located in Chicago’s River North neighborhood, DJ’s Great Room offers a warm, stylish setting for private dinners, cocktail receptions, company happy hours, and social celebrations. The restaurant features three distinct event spaces, including the Great Room, the Anteroom, and the Private Dining Room, with flexible layouts suited to gatherings of varying sizes. Seasonal American cuisine, customizable menus, creative cocktails, and genuine hospitality shape each experience. Blending nostalgic character with contemporary design, DJ’s Great Room creates an inviting backdrop for events that feel polished, comfortable, and thoughtfully hosted.
Avg response time 1-2 days - featured

Twenty Six
2 W Erie St, Chicago, IL 60654, USA- Spaces for 70-180 Guests
- 1 Hotel
- 1 Outdoor
- 1 space at this venue
Overlooking Chicago’s bustling River North neighborhood, Twenty Six is the ideal destination for your next celebration. With a unique combination of indoor/outdoor space, the venue is complete with an open-air rooftop terrace, custom lounge furniture and two bar areas. No matter the occasion your guests will enjoy the expansive views, delicious food and drink and modern lounge environment. There is no such thing as a boring day of meetings at Twenty Six. Situated on the 26th floor of the Eurostars Magnificent Mile hotel our one of a kind space is guaranteed to get your creative juices flowing. The indoor/outdoor venue is ideal for a day of casual meetings, brainstorm sessions and team building activities. Every event at Twenty Six is expertly catered by our in house caterer, LM Catering & Events. With over 10 years of experience producing events large and small across the Chicagoland area you can rest easy knowing that the team at LM is handling all the details.
$12,000 minPricing Details AvailableAvg response time 12-24 hrs - featured

The Exchange
224 S Michigan Ave, Chicago, IL 60604, USA- Spaces for 20-325 Guests
- 4 Restaurants
- 4 Bars
- 4 Total Spaces
Located inside the historic Railway Exchange building on Michigan Avenue, The Exchange offers a sophisticated setting for private dinners, cocktail receptions, corporate gatherings, and social celebrations. The restaurant features soaring ceilings, elegant architectural details, flexible dining spaces, and sweeping views of Millennium Park that create a memorable backdrop for events. Seasonal cuisine, handcrafted cocktails, and attentive hospitality complement gatherings ranging from intimate occasions to larger receptions. Blending the building's historic character with contemporary dining, The Exchange delivers a refined event experience in the heart of downtown Chicago.
Avg response time 1-2 days - featured

Homestead On The Roof
1924 W Chicago Ave, Chicago, IL 60622, USA- Spaces for 80-120 Guests
- 1 Restaurant
- 1 Outdoor
- 2 Total Spaces
Homestead on the Roof - our cozy, secret rooftop - is tucked away above Roots Handmade Pizza in the heart of West Town. This tranquil and enchanting venue is perfect for a wedding, rehearsal dinner, corporate event, or any other milestone. Chef Bryan Collante and event manager Kelsey Utterback are experienced professionals with vast experience in organizing the perfect evening. Homestead is one of the most exclusive venue spaces outside of downtown. This Chicago hidden gem is sure to charm guests and leave them talking about and remembering your social event for years to come. The magic of Homestead is its 85-seat and 120 standing outdoor rooftop patio with full view of the L-shaped, 1,000 square foot rooftop garden overflowing with beautiful flowers, two massive vertical hanging gardens, a decorative outdoor fireplace, warm edison string lights and a brand new water feature. Our indoor, air conditioned space is equally charming, with warm, rustic decor. Because Homestead is a part of one of Chicago's most respected restaurant groups, we have the unique ability to coordinate Chef Events, bringing together chefs and cuisine from all over our company to create an incredible array of events at Homestead or at off-site venues. Whether it's a special theme, style of cuisine, or interactive experience you are looking for: we have the team to make the experience customized and memorable.
$3,000 minPricing Details AvailableAvg response time 12-24 hrs - featured

Harris Theater for Music and Dance
205 E Randolph St, Chicago, IL 60601, USA- Spaces for 40-1,499 Guests
- 4 Theaters
- 4 Event Spaces
- 4 Total Spaces
The Harris Theater is located in the cultural heart of downtown Chicago, against the spectacular backdrop of Millennium Park – the top tourist attraction in the Midwest. As the home venue of nearly 30 of Chicago’s not-for-profit arts organizations and a presenter of great artists from around the world, the Theater boasts some of the most diverse offerings of any multi-use venue in downtown Chicago. A destination venue for live performances and cultural events, the Theater provides a unique setting for conference keynotes, corporate meetings, product launches, live tapings, and commercial productions. Prominent artists, companies, and thought leaders that have appeared on the Harris stage include Mikhail Baryshnikov, Joshua Bell, English National Ballet, Tom Hanks, Chelsea Handler, Angélique Kidjo, Marie Kondo, Ernst & Young, KPMG, Paris Opera Ballet, Stuff You Should Know, and Sheryl Sandberg, among others. With a range of private event spaces, lighting and technical inventory, and modern amenities included in the rental rate, the Harris Theater is a flexible and accessible space that can be tailored to any event. Beyond the facility itself, the Theater’s in-house technical expertise, box office and ticketing support, marketing services, and experienced customer service staff will ensure that each renter has the support and infrastructure they need to execute a successful event for their clients, employees, and audience.
Pricing Details AvailableAvg response time 12-24 hrs - featured

Jake Melnicks
41 E Superior St, Chicago, IL 60611, USA- Spaces for 20-400 Guests
- 5 Restaurants
- 5 Bars
- 5 Total Spaces
Jake Melnick’s Corner Tap is Chicago’s favorite hangout famous for our wings, great burgers, terrific salads, home-cooked specialties, decadent desserts and an awesome selection of beer and cocktails — all enjoyed in a comfortable and welcoming neighborhood spot. Whether you’re hosting an intimate get together for family and friends, or a corporate reception, our experienced event planner will customize a menu that is sure to satisfy the cravings of 15 to 400 guests. Great for watch parties for any sport, as an official Bears, Bulls, Blackhawks, and Cubs bar, we’re the spot to catch all the games, no matter the season. Great for post wedding brunches, welcome parties, bachelor parties, company happy hours, and everything in between. The crew at Jake’s will make your event a huge success by providing first-class service in a laid back setting, & enough fun to keep the good times flowing and the party goers going! So don’t miss out on everything we’ve got to offer and start planning your next event with us today!
Est. $90/guest$500 minPricing Details AvailableAvg response time 12-24 hrs - featured

Fairlie
339 N Bell Ave, Chicago, IL 60612, USA- Spaces for 250-400 Guests
- 1 Event Space
Fairlie Chicago is a beautifully restored historic warehouse venue that seamlessly blends industrial character with modern sophistication, featuring soaring timber ceilings, exposed brick, expansive windows, and a flexible open floor plan ideal for weddings and special events. To make the planning process effortless, Fairlie offers an all-inclusive wedding package that brings together the venue and many of the essential services needed for an exceptional celebration. Through exclusive in-house partnerships with The DJ Firm, couples receive professional entertainment tailored to their vision, while Huegah Catering delivers a thoughtfully curated culinary experience with exceptional food and service. Together, these trusted partners create a seamless planning experience, allowing couples to enjoy a cohesive, stress-free celebration in one of Chicago's most distinctive event spaces.
Est. $255/guest$32,500 minPricing Details Available - featured

LM Studio
808 S Michigan Ave, Chicago, IL 60605, USA- Spaces for 100-350 Guests
- 1 Ballroom
- 2 Event Spaces
- 2 Meeting Spaces
Make your next event one to remember at LM Studio. The light filled two-level atelier overlooking historic Michigan Ave and Grant Park features an open floorplan, custom bar and a modern design; the perfect setting for your special day. When you choose to host your event at LM Studio our in-house caterer, LM Catering & Events, will handle all of your food and beverage needs. Their culinary team of experts will work with you to build your menu using only the freshest and most seasonal ingredients. LM Catering & Events is the team people turn to when they want a different take on catering. We’re cool and artsy and we show people how to think outside the ballroom. Our customers love us because on the one hand we’re a touch unconventional, but on the other we’re completely professional. We pay attention to every last detail.
Est. $140/guestPricing Details AvailableAvg response time 12-24 hrs - featured

Loews Chicago Hotel
455 N Park Dr, Chicago, IL 60611, USA- Spaces for 180-450 Guests
- 2 Ballrooms
- 2 Event Spaces
- 1 Meeting Space
Set along the Chicago River near Navy Pier, Loews Chicago Hotel offers a contemporary setting for meetings, weddings, and social events. The venue features more than 31,000 square feet of flexible event space, including elegant ballrooms, modern meeting rooms, and a rooftop terrace with sweeping skyline views. Floor-to-ceiling windows bring in natural light, creating a polished backdrop for both intimate gatherings and large-scale celebrations. With elevated design, thoughtful service, and a prime downtown location, the hotel delivers a seamless and memorable event experience.
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Experience 868
868 N Franklin St, Chicago, IL 60610, USA- Spaces for 8-250 Guests
- 3 Restaurants
- 2 Bars
- 5 Total Spaces
Where style meets versatility in the heart of Chicago. From intimate ceremonies to grand receptions, our venue is designed for unforgettable occasions. We combine timeless architecture with flawless service to ensure every detail of your day is handled with expertise. Explore our distinctive spaces and consider a private Wine Cellar Experience for an elevated rehearsal dinner or a unique cocktail hour. This is where your perfect event becomes a personal, memorable, and effortlessly exceptional reality.
Avg response time 2-4 hrs - featured

Viceroy Chicago
1118 N State St, Chicago, IL 60610, USA- Spaces for 12-250 Guests
- 2 Restaurants
- 2 Hotels
- 9 Total Spaces
Viceroy Chicago is an elegant, romantic space for your upcoming wedding, bridal shower, wedding rehearsal or any other event you plan to host. The Viceroy Chicago has many event spaces, dramatic in style, that are sure to wow your guests, such as a pool complete with its own bar and lounge, and a luxe golden indoor bar. The rooftop of Viceroy Chicago offers sweeping views of Downtown Chicago and Lake Michigan. The suites at the Viceroy Chicago are very impressive with modern, sleek designs and glamorous details. Nestled in Chicago’s historic Gold Coast neighborhood, Viceroy Chicago combines timeless elegance with contemporary sophistication. Built on the site of the original 1920s-era Cedar Hotel, the property seamlessly blends the building’s classic brick and terracotta façade with a sleek glass tower, creating a harmonious mix of old and new. The hotel offers 180 thoughtfully designed guestrooms and suites, each featuring Art Deco-inspired touches, luxurious bedding, marble bathrooms, and stunning views of the Chicago skyline. Guests can unwind at the seasonal rooftop pool or stay active in the state-of-the-art fitness center. Dining at Viceroy Chicago is a highlight, with Somerset serving modern Mediterranean flavors in a chic atmosphere. For an elevated cocktail lounge, Pandan, on the 18th floor offers handcrafted cocktails and Southeast Asian-inspired small plates, all with panoramic city views. Viceroy Chicago’s prime location places guests steps away from the Magnificent Mile’s shopping, dining, and entertainment. Oak Street Beach within easy reach. Whether traveling for business or leisure, Viceroy Chicago delivers a refined, memorable experience that celebrates the city’s rich history and vibrant culture.
Est. $220/guestAvg response time 1-2 hrs
