Top Naperville Corporate Event Venues
1,211 results near Naperville, IL
Find a Venue
Choosing your corporate event venue will be one of the most important steps in the planning process. So much goes into finding the perfect venue in Naperville. You’ll want to consider everything from the aesthetics of the space to any in-house amenities and services. Luckily, PartySlate makes it easy with our Find Venues page. Use the filters to narrow your search — taking into account everything from your guest count to specific catering preferences. Once you’ve set your filters, scroll down to search our curated list. Look for the “featured” tag for PartySlate’s top recommendations. With PartySlate, finding your ideal Naperville venue has never been easier.
Results

The Wabansion
1801 W Wabansia Ave, Chicago, IL 60622, USA- 1 Corporate Event Album
- Spaces for 30 Guests
The Wabansion is a vibrant, sunlit event space nestled in the heart of West Town, Chicago. With 1,000 square feet of open-layout charm, bold original artwork, and a fully equipped kitchen, it is the perfect canvas for intimate celebrations, milestone gatherings, and creative corporate events. Whether you are hosting an elegant dinner party, a lively birthday celebration, a bridal or baby shower, a team offsite, or a styled editorial shoot, The Wabansion brings warmth and character to every occasion. The ground-floor, street-level access makes load-in effortless, and free street parking keeps logistics simple for you and your guests. Accommodating up to 30 guests, The Wabansion is ideal for those who want a distinctive, art-filled setting that feels personal rather than generic. Complimentary folding tables and chairs are included, and an optional basement game room is available for added entertainment. The space is available daily from 9 AM to 11 PM. Located on Wabansia Avenue with easy access from the Kennedy Expressway and CTA Blue Line, The Wabansion is perfectly positioned for guests coming from anywhere in the Chicagoland area.
Est. $150/guestAvg response time 1-2 hrs
Guild Row
3130 N Rockwell St, Chicago, IL 60618, USA- 1 Corporate Event Album
- Spaces for 60-250 Guests
- 1 Outdoor
- 4 Event Spaces
Guild Row is a place where the creative and civic minded connect. Located in Avondale along the Rockwell Corridor, our facility is designed to accommodate a wide range of events for groups large and small. Built around an open air courtyard, the Guild Row campus features a teaching kitchen, a woodshop, a live fire cooking station, a members lounge with a full café and bar, a co-working space, a small library, and an ultra-flexible dynamic space perfect for gatherings and events of all kinds. Our facility boasts high volume spaces, industrial aesthetics and bespoke hand-hewn details. Each room at Guild Row has a unique personality drawn from its historic past and artisanal capacities. Private bookings include local control of temperature, sound & lighting systems, and overhead doors that connect each interior room to our exterior courtyard. Guild Row started when three people decided to build something together. Beginning in 2016, Mike Healy, Jim Lasko and Elyse Agnello met around Jim's kitchen table on Tuesday nights for nearly two years. They hosted local thinkers, tinkerers, bakers, bankers, entrepreneurs, and makers until they came to see the contours of a unique place where craft and concern for the social good coalesced. Guild Row was born at the intersection of their experience: a building, designed by daam, an architecture and design firm founded by Agnello; filled with programming curated by Lasko who made his name as the director of Chicago's renowned red moon theater, a company committed to wild, participatory spectacles; and woven thoughtfully into a dynamic neighborhood under the guidance of Healy, an award-winning urban planner regarded for his ability to distill complex problems to actionable steps.
$5,000 min
Kuma's Corner OG
2900 W Belmont Ave, Chicago, IL 60618, USA- 1 Corporate Event Album
- Spaces for 50-75 Guests
- 1 Restaurant
- 1 Bar
Kuma’s Corner OG is a unique Chicago event venue located in the Avondale neighborhood at 2900 W Belmont Ave. Established in 2005, the original Kuma’s Corner is known for its legendary burgers, craft beer, heavy metal atmosphere and unmistakable Chicago personality. Available for private and semi-private events, Kuma’s Corner OG offers a memorable alternative to traditional Chicago event venues. The space is ideal for corporate events, company parties, rehearsal dinners, birthday parties, cocktail parties, private celebrations and group dining. Guests can enjoy customizable event menus featuring Kuma’s favorites, including signature sliders, burgers, mac & cheese, appetizers, salads and more. Vegetarian, vegan and gluten-free options are available, along with beer, wine, cocktails and full bar packages. Our fully enclosed, climate-controlled patio provides a private event space with the energy and character that have made Kuma’s a Chicago institution. A/V capabilities and complimentary Wi-Fi are also available for corporate events, presentations and private gatherings. Lisa, Director of Catering & Private Events, works directly with clients to customize food, beverage and service options and create a seamless event from start to finish. For corporate events, private parties, rehearsal dinners and unique celebrations in Chicago, Kuma’s Corner OG delivers bold food, a laid-back atmosphere and an event experience that is anything but ordinary. Chicago Food. Kuma’s Attitude. Your Event. For private event information, contact Catering@KumasCorner.com
Avg response time 12-24 hrsSkydeck Chicago
Willis Tower Skydeck, 233 S Wacker Dr, Chicago, IL 60606, USA- 2 Corporate Event Albums
- Spaces for 175-300 Guests
- 1 Event Space
When planning your next Chicago private event or cocktail party, choose a space that is sure to make for an unforgettable experience—Willis Tower. Our unique venue is perfect for your next party, wedding reception, or event, offering the option for private VIP access to The Ledge, glass floor balconies extending four feet outside Willis Tower 1,353 feet over Chicago! The flexible venue space can be set up theater, classroom, or reception style and can seat up to 175 guests or even up to 300 guests for non-seated receptions. Our event coordinator will be available prior to and during the event to ensure the space meets your needs—so you can get back to enjoying the party. With nearby parking and flexible caterers, our space is perfect for your event. This party venue is sure to impress your guests—with a 360 degree view of Chicago, including panoramic views of the lakefront and up to four states. Willis Tower, the tallest building in the Western Hemisphere and a world famous architectural icon, stands 1,450 feet tall and 110 stories in the heart of downtown Chicago. Choose the venue that makes an impression—Willis Tower. The Skydeck is also available for business meetings or corporate events where a unique, memorable setting is desired. The venue is sure to inspire your group to think big.
$3,500 min
Roister- The Alinea Group
951 W Fulton Market, Chicago, IL 60607, USA- 1 Corporate Event Album
- Spaces for 20-90 Guests
- 2 Restaurants
We remember when we were kids at a restaurant…seeing the kitchen doors swing open and closed, wondering what magic was behind them. Whether in a diner or a fancy white-tablecloth restaurant, the kitchen and the chefs were the hidden heart of the restaurant. And so at Roister we’ve built our kitchens to be the restaurant. Our chefs are an integral part of service. Roister’s food is rooted in primal cooking techniques combined with modern technology when it produces better results. The results are a combination of understated platings and vibrant flavors. It is the perfect environment for celebrating with a party, small or large, for dinner, brunch, or cocktails and snacks. We have event packages to fit each of these occasions. Supper Clubs are a Midwestern tradition and our St. Clair Supper Club is named after chef Achatz's home town in Michigan. Just below Roister we've created a comfortable spot to enjoy first class Prime Rib, Sweet Brandy Old Fashioned’s, Spicy Shrimp Cocktails, and delicious dishes and daily specials. This is a meat & potatoes spot, so if you prefer veggies as a main dish please visit one of our other establishments. But if you love Prime Rib, you'll want to stop in. We can't wait to see you.
Est. $275/guest$1,200 minAvg response time 12-24 hrs
RPM Steak
66 W Kinzie St, Chicago, IL 60654, USA- 1 Corporate Event Album
- Spaces for 18-300 Guests
- 1 Restaurant
- 4 Event Spaces
RPM Steak offers private dining for any size group, whether a small affair in a private dining room or a large celebration throughout the entire restaurant space. The private dining rooms are located in the stunning upper-level mezzanine, which provides a panoramic view of the restaurant below while still providing an intimate atmosphere. The Parties & Special Events team is available to help guests create their own personalized private dining experience, paying attention to every detail from menu selection and design to wine pairings and floral arrangements.
$1,000 min
lululemon Lincoln Park Experiential Store
944 W North Ave, Chicago, IL 60642, USA- 2 Corporate Event Albums
- Spaces for 35-200 Guests
- 1 Restaurant
- 3 Theaters
- 4 Total Spaces
Welcome to lululemon Lincoln Park! As the first and largest Experiential Store, we are centered on creating connection and fostering relationships, a fundamental core of our brand. Our space is rooted in accessibility and inclusivity, any and all are welcome. Our venue features dual workout studios, expansive locker room facilities, a tranquil meditation lounge, and the renowned lululemon cafe, "The Fuel Space." Your journey to wellbeing through the Chicago community begins here. You can shop, join a weekly class or simply enjoy the company of each other. Our venue is also designed to accommodate a wide range of events. Whether it’s a milestone birthday, an intimate gathering with friends, a corporate team-building event, or any other special occasion, we have the amenities to make it truly memorable!
Est. $3/guest$335 minPricing Details AvailableAvg response time 12-24 hrs
The Showroom on Hubbard
670 W Hubbard St #100, Chicago, IL 60654, USA- 1 Corporate Event Album
- Spaces for 80-125 Guests
- 1 Event Space
The Showroom on Hubbard is a unique, inviting event venue that features a contemporary style with a touch of Chicago flair. As the showroom for Reclaimed Table, a custom, eco-friendly furniture company, we demonstrate that sustainability can be exquisitely beautiful. Whether celebrating with friends and family or team building to move your organization to its next level, The Showroom on Hubbard provides the ideal, welcoming environment that you and your guests will love. We offer many amenities at no additional cost including all furniture, a customizable layout, a full-size bar, Wi-Fi access, a large screen TV with cable/Blu-ray and Apple TV access, a sound system with iPod/internet interface, audio/visual equipment, and a separate caterers’ food prep area. The Showroom on Hubbard also provides the flexibility to transform the space to match your ideal vision, whether you're a formal sit-down dinner for up to 80, an informal party for up to 125, a corporate planning meeting with multiple breakout areas, or a seminar/classroom for up to 70 people. Our dedicated team will work with you to customize the space depending on your event’s specific needs. We also provide numerous free amenities, including our reclaimed wood furniture, which creates a wonderful sense of warmth and history.
$200 min
Moody Tongue Brewing Company
2515 S Wabash Ave, Chicago, IL 60616, USA- 1 Corporate Event Album
- Spaces for 30-160 Guests
- 2 Restaurants
- 1 Event Space
Located in the South Loop neighborhood of Chicago, two Michelin starred Moody Tongue Brewing Company may be found within walking distance of McCormick Place, numerous area hotels and a growing hospitality community. The Private Dining & Events Program at Moody Tongue showcases chef-driven beers, elevated service and a focused food menu from eleven-time Michelin-starred recipient Executive Chef Jared Wentworth. The brewery's mid-century modern aesthetic and refined industrial design set the tone for a distinctive dining and event experience, while a professional onsite event team ensures attention to every detail. Coordinating these details leading to a successful event can be stressful, and the event team at Moody Tongue brings focus, care and hospitality to you throughout the process. Our goal is to help create a unique and memorable event, tailored to your needs. Whether you would like to entertain a select group of clients or host a reception or private dining experience, we offer a number of possibilities within the brewery’s three venues. All three venues offer flexibility, style and comfort which may be curated for a variety of engagements. Moody Tongue's award-winning beer and Chef Jared Wentworth's elevated dining offerings provide an undeniable backdrop to distinguish your next event. For additional information or to reserve a space for a private event, please reach out us via the link below or send us an e-mail at contact@moodytongue.com. -- "THE DINING ROOM" offers our most intimate experience. Leather booths and chairs, large blackened oak table tops and sophisticated tablewares combine to elevate the perception of a brewery dining experience. Brewmaster Jared Rouben's dream of marrying fine dining with exceptional beer pairings may now be experienced in private engagements with our 6 to 15 course tasting menus. Plated and family-style dining options are also available for seated dinners while an extensive banquet menu provides excellent options for reception style events. The Dining Room can accommodate 28 guests seated or 50 guests for a standing cocktail reception. "THE BAR" provides a comfortable backdrop for larger events. A vibrant fireplace lounge and library of historic brewing books anchors the room beneath the original industrial skylight. The central black marble bar focuses guests attention inward towards 18 gleaming draft towers. The room is open and flexible, without feeling too expansive. Dining options may be catered to either seated plated and family-style meals or standing reception-style affairs. Semi-private reservations are available in this venue upon request as well. The Bar can accommodate 50 guests seated or 100 for a standing cocktail reception. "THE BREWERY FLOOR" is available for our largest engagements. Located immediately within Moody Tongue’s brewing facility and beneath an expansive skylight and original bowstring truss roof, the brewery has dedicated over 2,500 square feet to private reservations. Flanked by exposed brick walls and racks of whiskey and wine barrels, this venue enjoys a private entrance, coat check and dedicated restrooms. The Brewery Floor can accommodate 120 guests seated or 160 for a standing cocktail reception.
$10,000 minAvg response time 4-6 hrs
Marriott Marquis Chicago
2121 S Prairie Ave, Chicago, IL 60616, USA- 1 Corporate Event Album
- Spaces for 10-2,100 Guests
- 3 Hotels
- 3 Ballrooms
- 9 Total Spaces
Elevate your events in Chicago with over 90,000 square feet of versatile space, perfect for conferences, meetings, and weddings. Located in the heart of downtown, our conference room is steps away from McCormick Place, offering seamless connectivity with high-speed Internet and advanced audiovisual capabilities. Choose from 63 magnificent event locations, providing approximately 90,000 square feet of flexible space to accommodate weddings of any size and style. Our Level 33 venue offers panoramic views of Chicago and Lake Michigan, ensuring a memorable experience. Whether hosting a meeting or celebrating your wedding, enjoy the grandeur of the Great Lakes Ballroom, accommodating parties of up to 2,100 people, with stunning views of downtown Chicago and Lake Michigan from every direction.
Pricing Details Available
Five Iron Golf
Chicago, IL, USA- 1 Corporate Event Album
- Spaces for 100-275 Guests
- 3 Restaurants
- 3 Bars
- 3 Total Spaces
Walking into a Five Iron Golf is like discovering an urban golf oasis mixed with a speakeasy. The unique mixture of street art, neon signs, and lounge furniture set against Tour-level simulators is golf in another dimension. From casual get-togethers with friends to full corporate buyouts, Five Iron offers fexible space, cutting-edge technology, a locally-inspired catering menu and beverage packages suited for every occasion. Our community-driven team is committed to helping you entertain, celebrate, and connect. Select from 3 Chicago Locations: RIVER NORTH – 609 N Dearborn St, Chicago, IL 60654 The OG of Five Iron Golf Chicago, our River North location is a secret golf oasis in the middle of the bustling Near North Side. Surrounded by iconic Chicago landmarks, this speakeasy-like venue boasts an underground feel full of golf and good times. THE LOOP – BLOCK 37 | 108 N State St Unit 200, Chicago, IL 60602 Bringing the 19th Hole to the shared company of some of the city’s most iconic landmarks like Millennium Park and the Chicago Theatre, Five Iron Golf The Loop is located in the heart of it all. Upstairs inside Block 37, this central spot is perfect for post-work happy hours, downtown soirees, and quintessential Chicago celebrations. LINCOLN PARK – 1000 W North Ave, Chicago, IL 60642 Five Iron Golf Lincoln Park brings the good vibes of golf to the community with a way to play, practice and party — all while being able to park your car! Host friends or your foursome with a space meant for teeing up unforgettable experiences.
Pricing Details AvailableAvg response time 2-4 hrs
Sushi San Lincoln Park
1950 N Halsted St, Chicago, IL 60614, USA- 1 Corporate Event Album
- Spaces for 16-120 Guests
- 2 Restaurants
- 1 Bar
- 4 Total Spaces
Sushi-san Lincoln Park features a menu from Master Sushi Chef Kaze Chan and serves one of the largest sake by-the-glass lists in the Windy City. The Lincoln Park location offers private event spaces on the lower level, a large dining room lined with banquets, and a dedicated bar area, complete with floor to ceiling glass windows that open up to an intimate patio on Halsted Street. Sushi-san has two other locations located in River North and Willis Tower.
Est. $60/guest$750 minPricing Details AvailableAvg response time 1-2 days
TAO Chicago
632 N Dearborn St, Chicago, IL 60654, USA- 2 Corporate Event Albums
- Spaces for 11-1,700 Guests
- 8 Restaurants
- 1 Event Space
Host your next Special Event at TAO Chicago in the most dramatic venue in River North. Corporate, Holiday, Birthdays, Bachelorette, and all other celebrations welcome. We can accommodate groups of all sizes from 10 to 1,700. Guests will enter the 7,000 square-foot TAO Chicago Nightclub and event space after passing through a 100-year-old, massive Chinese gate and down a lantern-lit exterior alley. There are two venues within this space separated by an operable wall that allows then to be combines from a two-room to one room venue. The rear club features 40-foot-tall ceilings, original soaring windows, a 20-foot tall Hush mural, a 10-foot tall custom-made Japanese prayer bell from which an oversized disco ball descends, and a series of restored arches from one end of the club to the other. The front club is more intimate and centers around a DJ booth enclosed with a metal cage adorned with mirrors and Asian-inspired filigree. Glowing and mirrored lotus pendants float above the dance floor while two bars service the space. Special Features: - 30-foot wide digital LED wall - Dynamic two level space - 20-foot tall Hush mural with 3D graphics - Professional sound system and event lighting - 3 full-service bars on main floor - Special event amenities: cold spark blasts, aerialists, photo booths, confetti canons, cryo fog, laser lights, and more! - Opera-style semi-private Skyboxes dining rooms with open balcony and soaring views over the dining room. - Exclusive Quan Yin rooms with views of a live koi pond and our Quan Yin statue that comes to life with 3D animation - Full-service Ink Bar and Emperors Lounge with intimate nooks for smaller parties. - Stunning murals by globally renowned artist Hush throughout the venue Host your next Special Event at TAO Chicago in the most dramatic venue in River North. Corporate, Holiday, Birthdays, Bachelorette and all other celebrations welcome.
Est. $115/guestNo minimumAvg response time 6-12 hrs
Soldier Field
1410 Museum Campus Dr, Chicago, IL 60605, USA- 1 Corporate Event Album
- Spaces for 50-63,500 Guests
- 1 Museum
- 1 Landmark
- 10 Total Spaces
Soldier Field is the premier destination for events in Chicago, hosting a wide range of events including corporate events, social events, meetings, expos, sporting events, and concerts,. With sweeping views of the downtown skyline and beautiful Lake Michigan, Soldier Field is the perfect venue to “wow” your guests. The talented event team at Soldier Field will take care of every detail to ensure that your event is spectacular! Now is the time to book your next exciting event at Chicago's most prestigious event venue.
$25,000 minAvg response time 1-2 days
Foundry Rooms
700 N La Salle Dr, Chicago, IL 60654, USA- 1 Corporate Event Album
- Spaces for 150-350 Guests
- 2 Ballrooms
- 2 Event Spaces
- 2 Total Spaces
Foundry Rooms is a hybrid event space in the heart of River North, offering a flexible combination of modern, industrial-chic rooms designed to adapt to your event. When booked together, the Main Stage, Vault, and Forge provide approximately 2,000 square feet of total event space, accommodating up to 350 guests for receptions and large-scale gatherings. Ideal for: Corporate meetings and trainings Networking events and product launches Private parties and celebrations Social and community events Each room can be used individually or combined to create customized layouts, allowing for smooth transitions between guest check-in, cocktail hour, presentations, and entertainment. Located in River North, Chicago, Foundry Rooms offers a central, accessible venue for corporate and social clients looking for a versatile, stylish event space.
Est. $15/guestAvg response time 1-2 hrsJanet Mandell
900 Michigan Ave, Chicago, IL 60611, USA- 1 Corporate Event Album
- Spaces for 6-80 Guests
- 2 Event Spaces
Janet Mandell is an innovative designer rental service and every fashion insider's best kept secret. This location in the heart of downtown Chicago is the gorgeous and expansive flagship store. Women flock here to rent the latest runway looks or vintage pieces for their special events. And now, you can host your next holiday or corporate party in our stunning 7500 square foot showroom with a full built in kitchen. Book a cocktail party or seated dinner and dine alongside stunning archive pieces. Or book our FULL JANET MANDELL EXPERIENCE. You and your guests will get to play dress up in our one of a kind gowns, shoes and jewelry styled by our expert stylists. Get treated to hair & makeup refreshers in our glam room. Perfect for a fabulous bridal, bachelorette, corporate or birthday party.
Est. $21/guestAvg response time 12-24 hrsHyatt Regency McCormick Place
2233 S Martin Luther King Dr, Chicago, IL 60616, USA- 1 Corporate Event Album
- Spaces for 12-10,000 Guests
- 1 Restaurant
- 2 Hotels
- 9 Total Spaces
Step into the Hyatt Regency McCormick Place, where great things happen seamlessly. Our convenient location makes exploring Chicago attractions easier than ever once you’ve wrapped up business in the city. We are connected to the McCormick Place Convention Center and our downtown Chicago hotel offers the ideal destination for you to work, relax and explore. Not only is Soldier Field, host to concerts, runs, and football games, a 10-minute walk via a connecting bridge, but The Museum Campus is located steps away from our lakefront. We’re located conveniently close to some of Chicago’s best attractions, such as: 0.5 miles from the Cermak/McCormick Place Green Line CTA stop 0.6 miles from Soldier Field 1.8 miles from Northerly Island 1.2 miles from Shedd Aquarium 1.6 miles from Adler Planetarium 2.3 miles from U.S. Cellular Field 5 miles from Museum of Science and Industry 15 miles from Horseshoe Casino Hyatt Regency McCormick Place also offers over 63,000 sq. ft. of flexible and customizable event space with access to over 50,000 square feet of event space at McCormick Place Convention Center. Our venue is ideal for a wide range of events like board meetings, midsize conferences, large galas, weddings and more. Our experienced staff are trained to deliver premium service from start to finish. Let’s start the planning process!
Est. $216/guest$15,000 minPricing Details AvailableAvg response time 12-24 hrs
Chicago Marriott Downtown Magnificent Mile
Chicago Marriott Downtown Magnificent Mile, 540 N Michigan Ave, Chicago, IL 60611, USA- 3 Corporate Event Albums
- Spaces for 8-2,200 Guests
- 1 Bar
- 5 Hotels
- 10 Total Spaces
Conveniently located in the heart of Chicago on the Magnificent Mile, the Chicago Marriott Downtown offers style and sophistication in newly redesigned guestrooms and event space setting the stage for a day you will never forget. Let the Chicago Marriott Downtown welcome your friends and family as they celebrate this joyous occasion with you. Experience true innovation in every bite you take thoughtfully prepared by our creative and inspired culinary team. Rest alongside lake and skyline views from the floor-to-ceiling windows in your spacious suite. Celebrate under the stars with the Hancock Building as your backdrop on our beautiful outdoor terrace. Dance the night away under brand-new sparkling glass chandeliers in our recently updated ballrooms.
Pricing Details Available
JoJo's Shake Bar
23 W Hubbard St, Chicago, IL 60654, USA- 1 Corporate Event Album
- Spaces for 45-450 Guests
- 3 Restaurants
- 3 Bars
- 3 Total Spaces
JoJo’s ShakeBAR is a next-generation restaurant and bar, and River North's go-to spot for hangouts, first dates, and family affairs. Grounded in nostalgia, JoJo’s ShakeBAR will leave kids in awe and transport adults back to simpler times with its 80s/90s-inspired details, like arcade game tables and a walk-up window for city goers on the run. JoJo's brings over-the-top Biggie Shakes, classic diner fare, cocktails, and decadent desserts to 23 W Hubbard St. Take a stroll from the Magnificent Mile to our outdoor patio, or swing by after a show at the Chicago Theatre or the House of Blues. Make unforgettable memories in our uniquely curated space, or take us to your own venue with our offsite catering menu! Street parking is available adjacent to the restaurant for additional fees.
Avg response time 1-2 hrs
Pru
130 E Randolph St, Chicago, IL 60601, USA- 2 Corporate Event Albums
- Spaces for 24-350 Guests
- 4 Event Spaces
- 3 Meeting Spaces
Boasting a highly recognizable location with some of Chicago’s best panoramic views of the lakefront and skyline, Pru is the perfect venue to host your next meeting or event! Pru offers a variety of spaces, from our stunning 7,000 SF Terrace overlooking Millennium Park, the lakefront, and South Michigan Ave to our 11,886 SF indoor Lounge. Host your next reception in the Terrace or Lounge for fewer than 250 guests. Pru also recently renovated two private meeting rooms featuring state-of-the-art audio/visual capabilities and gorgeous south-facing views—perfect for groups of 70 or fewer. Looking for filming opportunities? Pru also offers vacant offices and spec suites ready to bring your vision to life. We cannot wait to welcome you to Pru!
Pricing Details AvailableAvg response time 12-24 hrs